Privacy Policy

We collect information in the following ways:

• Information you provide directly. When you request a free consultation, message us through our chat widget, or otherwise contact us, you may share your name, business name, email address, phone number, website or Google Business Profile URL, business location, and details about your goals. You may also share information during a consultation call.
• Information collected automatically. When you visit our site, we and our service providers may automatically collect your IP address, browser type and version, operating system, device type, referring and exit pages, the date and time of each visit, and other usage and interaction data.
• Chat and correspondence. Messages you send through our chat widget, along with any fields within that widget, may be stored to provide the service and for quality, support, and record-keeping purposes.
• Business and campaign data. If you become a client, we may receive access to your Google Business Profile, review data, and related account information necessary to perform our services.

If you become a client, the specific categories of data we access may be further defined in your service agreement, which supplements this Policy.

We use the information we collect to:

• Provide, operate, and improve our services and the free consultation;
• Respond to your inquiries, schedule calls, and communicate with you;
• Send service updates, reminders, and, with your consent, marketing communications;
• Maintain business records and comply with legal obligations;
• Analyze website traffic and improve performance, security, and our offerings;
• Prevent fraud, abuse, and unauthorized access to our systems.

We do not sell your personal information.

If you are located in a jurisdiction with data protection laws such as the GDPR or UK GDPR, we process personal data under lawful bases that may include: your consent; the performance of a contract or pre-contractual steps you request; our legitimate interests in operating and improving our business; and compliance with legal obligations. Where we rely on consent, you may withdraw it at any time without affecting the lawfulness of processing carried out before withdrawal.

We may share information with:

• Service providers — trusted vendors that support our operations, such as website hosting, analytics, our chat and messaging provider, email delivery, and payment processing, under contracts that require confidentiality and appropriate safeguards;
• Legal and regulatory authorities — when required by law, court order, or to protect our rights, users, or property;
• Business transfers — in connection with a merger, acquisition, financing, or sale of all or part of our business, subject to appropriate confidentiality protections.

We and our service providers use cookies and similar technologies to operate the site, understand traffic and usage, and provide chat and analytics features. Our chat widget may set cookies to maintain your conversation session. You can control cookies through your browser settings; note that disabling some cookies may limit certain site features.

We retain personal information only as long as necessary for the purposes described in this Policy, to comply with legal obligations, resolve disputes, and enforce our agreements. Afterward, we delete or anonymize it unless retention is required by law. You may request deletion of your data as described in "Your Privacy Rights."

We implement reasonable administrative, technical, and physical safeguards to protect personal information against accidental loss, unauthorized access, and misuse. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

Depending on your location, you may have rights such as accessing, correcting, deleting, restricting, or porting your personal data; objecting to processing; opting out of certain sharing or "sales" of personal information; and withdrawing consent. California residents, for example, may have rights under the California Consumer Privacy Act (CCPA) and the California Privacy Rights Act (CPRA).

To exercise any right, start a chat on this site or write to us at our registered office. We will respond within the time required by applicable law. We do not sell personal information, and we do not knowingly share it for cross-context behavioral advertising.

Our services rely on third-party platforms, which may include search engines, analytics tools, and our chat provider. These third parties have their own privacy policies and practices that we do not control. Our site may also link to external websites; we are not responsible for their privacy practices or content and encourage you to review their policies.

Our site and services are not directed to anyone under 16, and we do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us and we will take steps to delete it.

We may update this Privacy Policy from time to time. The "Last updated" date above reflects the most recent revision. Material changes will be posted here, and your continued use of the site or services after changes take effect constitutes acceptance of the updated Policy.

If you have questions about this Privacy Policy or want to exercise your privacy rights, the fastest way to reach us is through the chat widget on this site. You may also write to us at our registered office: